Guests are welcome to check in from 15.00. Check out time is before 12.00.
If you wish to check out later please inform our receptionist in advance. Additional charge is applicable for late check-out.
If you are planning to arrive later than 18.00, please inform the hotel, otherwise your booking may be canceled.
Guests are required to provide an ID upon arrival to the hotel.
Smoking is prohibited in hotel rooms and common use premises. Violation of this rule may cause a 58 Eur penalty.
Only guests registered at the reception may sleep in the rooms. Unregistered guests may visit the hotel from 8.00 to 23.00.If your guest stays at the hotel after 23.00 an additional charge applies. You can learn about the amount of such charge by calling our reception on the phone.
Guests shall compensate the hotel for any damage caused by them or any persons they may invite. Administration is entitled to evict guests from the hotel in case of failure to comply with or gross violation of these rules and to demand compensation of any damage or loss. All the disputes are resolved by negotiations, failing that – under the procedure set forth by Lithuanian laws.
Guests wishing to take their pets with them should agree this with the Hotel and inform the Hotel in advance. Charges are applicable for each pet brought to the Hotel; the pet owner is responsible for their pets living in the Hotel and covenant to compensate the Hotel for any damaged caused by their pet.
Guests are required to inform the hotel reception about any technical faults or improper service quality. Failing that, the hotel shall be relieved from any responsibility.
From 23.00 to 8.00 is quiet time at the hotel. Please respect other guests. If other guests disturb you please call the reception.
Rooms are cleaned daily, from 8 to 17 h, in the client’s absence. The maid will change your towel only if it is left on the floor. Bedclothes, unless required by the guest, are changed not earlier that in 3 days of your stay at the hotel.
We recommend to keep your valuable items in the safe in your room or at the reception. The hotel is not responsible for any items left in the room.
For your and your property’s safety the hotel’s common use facilities and its outside territory are provided with surveillance video cameras.
No money is returned for any unused services included in your package.
Thank you for taking care of the hotel equipment. Please be informed that guests are held responsible for any damage caused to the hotel equipment.
Guests should follow the fire safety rules (you will find them in the room).
Guests are required to pay for the services in advance by transfer, in cash (in Euro) or with credit cards.